Network upgrades - Vectoring
Check modem firmware
To access the most up-to-date firmware version:
- Log in to your modem's user interface at http://192.168.0.1
- Select Utilities on the main screen, then select Upgrade Firmware in the left sidebar
- The tool will show you if a newer version is available, and allow you to download and install from there if needed
For more advanced users, you can check the table below and download the current firmware for your modem, then install it through the user interface.*
| Modem | Firmware Version (click to download) |
|---|---|
| Actiontec Q1000 |
QAQ004-31.20L.7 |
Actiontec C1000A
|
|
| Actiontec C1900A |
CAB005-31.30L.96 |
| Actiontec C2000A | CAH006-31.30L.95 |
| Actiontec C2000A-D |
Vectoring only works for single lines. Not bonded. CAH006-31.30L.95 |
| Actiontec C3000A | CAD002-31.165L.4 |
| Greenwave C4000XG | CGX002-00.01.86.02 |
| Technicolor C1100T |
CTW004-5.02.183.0412 |
| Technicolor C2000T |
CTH005-4.12.1.44 |
| Technicolor C2100T |
CTQ003-4.12.1.78 |
| Zyxel C1000Z |
CZC002 Firmware Package (2-step upgrade)
|
| Zyxel C2100Z |
CZQ002-4.16.011.30 |
| Zyxel Q1000Z |
QZZ001-4.4.015.4 |
| Zyxel C1100Z |
CZW007-4.16.012.15 |
| Zyxel C3000Z | CZD005-4.16.011.0 |
* Table updated 05/12/2020
What if my modem is bridged?
In rare situations, some customers have bridged their modems. If you can't access your modem by entering http://192.168.0.1 into your browser:
1. Press the reset button on the back of your modem using a paper clip (or other small object) until the power light turns red.
2. Wait for the internet light on the front of the modem to turn green (5-7 minutes). Now open up a browser and finish setup following the default configuration.
3. Check your modem's Utilities menu for the latest firmware version. You will be able to upgrade from there if needed.
4. If you want to bridge your modem after the firmware upgrade:
- Go to the modems and routers homepage.
- Select the make/model of your modem to go to the page specific to that modem.
- Find the "Advanced Options" section, then click the link to WAN Settings.
What if I don't see my modem listed?
If you are a CenturyLink internet subscriber and your modem isn't listed above, contact us to upgrade to a newer model.
