As a part of new fiber internet installation, a technician will help you set up your Premium WiFi equipment. Prior to your installation appointment, you'll receive an email with information to download the HomePass by Plume app, or you can use the links below.
Once the app is installed on your mobile device, sign in using the information provided to you by email or during installation. The first time you sign in, you will have the option to set a new password using Forgot password? You may also choose Sign in with magic link to continue without a password, but this will require that you use the magic link each time you want to sign in.