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How to find WiFi login details in the modem user settings
Need to look up your WiFi network name (SSID) and password? You can find them in the modem's user settings interface.
NOTE: Depending on your modem, your settings interface may appear slightly different from the images below.
1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.
2. Open a web browser and type http://192.168.0.1 into the web address field.
3. Sign in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password. Note that these are different from your wireless network name (SSID) and WiFi password (security key).
You can find the Admin Username and Password printed on the sticker attached to the side, back or bottom of the modem.
CAUTION! Do not remove your modem sticker. It includes your default admin username and password, which cannot be retrieved if lost. Your modem could become unusable without them.
The modem sticker shows you TWO important sets of login credentials. How do you use each one?
SSID and Key/Wireless Password: Used to access and connect to your WiFi network
- SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers)
- Key/Wireless Password is the password you will enter on your devices to connect securely to your network
- These default settings can also be customized in the modem settings or through the app
Admin Username and Admin Password: Used to log in to your modem settings portal
- Access secure settings such as firmware updates, WiFi security, schedules, and more
- When connected to your home network, go to http://192.168.0.1 to access the portal (also called the GUI)
- These default settings can also be customized in the modem settings
4. Select the Wireless Setup icon in the main menu.
5. Scroll down to view the wireless settings, including the Network Name (SSID) and Security Key/Passphrase (WiFi password). The security type and WPS PIN are also shown here.
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