The name of your WiFi network (SSID) and the passphrase (security key) are settings that are used to connect your WiFi devices to the internet. Customizing the network name can make it easier to identify your wireless network when connecting devices. And, creating a unique password is an important step in securing your home network.
Did you know for most modems, you can change your WiFi password through the CenturyLink app? Learn how >
NOTE: Depending on your model, your modem's user interface may appear slightly different from the images below.
First, access the modem's wireless settings
To change the SSID or the password, start by logging in to your modem's user interface, then navigate to the Wireless Settings menu, as shown here in steps 1-5:
1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.
2. Open a web browser and type http://192.168.0.1 into the web address field.
3. Log in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password. Note that these are different from your wireless network name (SSID) and WiFi password (security key).
The modem sticker shows you TWO important sets of login credentials. How do you use each one?
SSID and Key/Wireless Password: Used to access and connect to your WiFi network
SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers)
Key/Wireless Password is the password you will enter on your devices to connect securely to your network
These default settings can also be customized in the modem settings or through the app
Admin Username and Admin Password: Used to log in to your modem settings portal
Access secure settings such as firmware updates, WiFi security, schedules, and more
When connected to your home network, go to http://192.168.0.1 to access the portal (also called the GUI)
These default settings can also be customized in the modem settings
4. Select the Wireless Setup icon in the main menu.
5. If you are utilizing a dual-band router, you can change the WiFi name and password for the 2.4Ghz network and the 5Ghz network individually by selecting either “2.4GHz” or “5GHz.” Some models will offer only one frequency option.
10. Select "Use Custom Security Key/Passphrase" and enter your new password in the box. You can also change this at any time back to "Use Default Security Key/Passphrase" to return the password back to the one printed on the router label.
If you are given the option of 64 bits or 128 bits, follow these guidelines:
64 bits: Enter 10 characters*
128 bits: Enter 26 characters*
* Characters can only contain letters between A-F and numbers between 0-9 with no spaces.
In all other cases, your custom password must:
Be between 8 and 63 characters long
Contain at least one number from 0 to 9
Contain at least one letter from A to Z
Note: The space character can be used (but is not required)