Learn how different settings and factors can interfere with your WiFi connection, including the key/passphrase, connecting to the wrong network, power settings, distance, and modem health.
We do all we can to make CenturyLink services perform as you expect, but occasional problems are unavoidable. Start with our Service Troubleshooter for a fast, convenient way to identify and fix common issues.
If your results aren't what you were expecting or you need more assistance, call or chat with our support team. We're here to help.