How to sign in to My CenturyLink

With a My CenturyLink profile, you can view and pay your bill, manage payment methods, enroll in AutoPay, sign up for paperless billing, and change notifications.

If you're not yet enrolled in My CenturyLink, it's easy to get started.

Where to find My CenturyLink

You can bookmark the link to the My CenturyLink sign in page. Or simply click the "Sign In" link from the top of any CenturyLink site page, as shown below.

Signing in

When you enroll in My CenturyLink, you create a username and password, which you will use to access your account each time you log in.

If you know your username and password, all you have to do is type them in and click "Sign in." If you don't know your username or password, not to worry. We can help you get your username or reset your password.

  • To retrieve your username, you can request it to be sent to the email address we have on file for your account.

  • If you forgot your password, you can reset it. You’ll need your My CenturyLink username and account number

Need help? Not sure which email address we have on file for your account? Having any other trouble retrieving your username or your password? Our Account & Billing Support team is happy to assist you. Just contact us by phone or by chat — we're here to help!

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