As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My Account Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Using your Actiontec C1000A modem
We want you to enjoy using the Actiontec C1000A modem. Use this information to get started using your Internet and modem, and as a future reference for understanding the status and more advanced features available.
Connection Status: Displays details about the firmware version, model number, MAC Address, connection (upstream/downstream), encapsulation, and the modem's IPv4/IPv6 address.
DSL Status: Displays details about the DSL port (back of the router) and the DSL light which corresponds to the DSL port on the back of the router. Details include broadband mode, loss of power, loss of link, SNR, attenuation, errored packets, CRC, and FEC corrections.
Internet Status: Displays details about the connection to the ISP. Details include authentication failures, NTP server, IPv6 addressing, session time, and RWIN size.
Ethernet Status: Displays details on the Ethernet ports on the back of the router. Details include packets sent/received, code violations, and uncorrected packets.
Wireless Status (Best Channel Available): Displays details about the wireless connection. Details include best channel available, channel utilization, number of connected devices, mode, and state.
Firewall Status: Displays details on any firewall settings that have been modified. Details include displaying all devices and connection types that are connected to your modem.
Device Table: Displays all devices connected to your Local Area Network (LAN).
NAT Table: Displays details about the internal (private) network to the external (public-Internet) network translation.
Routing Table: Displays details about which route the device uses to find the best path when forwarding packets.
Resource Table: Displays the modem's hardware resources. Details include processor, memory, sessions, recommendated actions, and LAN device log.
The wireless setup gives you control of the wireless (Wi-Fi) settings of the modem.
Reboot: Restart your modem using the modem interface instead of disconnecting your modem from the power and plugging it back in. Rebooting/Restarting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues.
Restore Defaults: Clear out old settings, and bring back the factory defaults. You can selectively restore settings, or restore all settings. Choose from PPP User Name, Administrator Credentials, Wireless Settings, Firewall Settings, or Restore modem to the Factory Default State.
Upgrade Firmware: Upgrade the permanent software programmed into your modem. Updates are provided to add features or improve your modem's performance.
Ping Test: Test the reachability of a specified destination.
Traceroute: Records the route through the Internet between your computer and a specified destination.
Configuration Save: Downloads the modem configuration onto your PC. The file can be used to program your modem at a later date restoring all your custom settings.
Diagnostic Test: Test WAN Ethernet, DSL PHY, Encapsulation, PPP, and DNS.
Web Activity Log: Details about what the devices on your LAN are viewing.
System Log: Provides the date, time, system and action logs.
Time Zone: View or change the current time zone for your modem.
The advanced section gives you more control over your modem.
Access Scheduler: Allows you to select a device connected to your network and set Internet access rules.
Service Blocking: Allows you to select a device connected to your network and block specific Internet services.
Website Blocking: Allows you to select a device connected to your network and block that device from accessing certain websites.
Broadband Settings: Allows you to change the connection parameters to your service provider. These settings should not be changed unless instructed by your ISP.
DHCP Settings: Allows you to edit the DHCP settings that define the LAN addressing parameters for your modem to allocate IP addresses to LAN devices.
DNS Host Mapping: Creates a static hostname for the specified IP address in the DSL router. WAN and LAN IP addresses are supported.
Dynamic DNS: Associates the WAN IP address of your router with a hostname.
QoS: Prioritizes traffic types (such as VoIP) before standard data traffic. Traffic shaping your network with QoS can increase application performance and prevent your network from becoming overloaded.
Remote GUI: Enables access to the router from a WAN connection. To access your modem remotely you will need to use https:// followed by the modem WAN IP address. You can manage the Administrator Username and Password for the modem GUI here.
Remote Console: Enables telnet or SSH access to the router from a WAN connection using the WAN IP address of the modem.
Static Routing: Adds routers manually to the routing table. If a change or a failure occurs between two statically defined nodes, traffic will not be rerouted and must wait for the failure to be resolved by the administrator.
Administrator Password: Prevents outsiders from accessing the firmware settings of the modem. After creating a username and password, you will need to enter them every time you access the modem firmware GUI located at http://192.168.0.1.
NOTE: If you have an ISP other than CenturyLink, please contact your ISP directly for IPv6 support. You can see if your modem is IPv6 compatible in the features section. IPv6 may not be available in all areas.