NOTE: This modem is being phased out and will be retired soon. The information below may help you use and troubleshoot this device, but for an optimized internet connection, it's time to upgrade! Learn how >
WiFi supported:
IP compatibility: IPv4, IPv6
Works with these CenturyLink internet services:
Note: Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. In-home speeds may differ based on router setup, devices and other factors.
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Your modem's wireless settings control the WiFi network in your home. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Click on the options below for details and step-by-step instructions.
The modem status area of the user interface allows you to view several options and check how your modem is running.
The utilities menu gives you access to several additional tools to manage and test your modem.
Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking.
Blocking & filtering
Other settings
LAN settings
WAN settings
On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including:
Instead, you can easily access these same network controls through My CenturyLink or the app. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more.
Setting up new service? Please note that a phone jack is required to set up CenturyLink internet service in your home. If you don't have a jack, chat with us to have one installed.
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