Using your Actiontec C2000A modem

NOTE:  This modem will be retired soon. The information below may help you use and troubleshoot this device, but for an optimized internet connection, it's time to upgrade! Contact us to purchase or lease an upgraded modem.  Learn more >

Actiontec C2000A modem

Features of the Actiontec C2000A

WiFi supported:  2.4 GHz 802.11 b/g/n

 

IP compatibility:  IPv4, IPv6

Works with these CenturyLink internet services:

  • ADSL – single line up to 20 Mbps
  • ADSL2+ – single line up to 20 Mbps (40 Mbps pair bond)
  • VDSL – single line up to 80 Mbps (100 Mbps pair bond)
  • Fiber (GPON) – up to 940 Mbps

Note: Listed speeds reflect the maximum speed the technology can accomodate. In-home speeds may differ based on router setup, devices and other factors.

Modem troubleshooting tips


Chrome users, right click on the firmware link below and choose "Open link in a new tab."

Quick setup

Manual network (WAN) setup

If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Visit the WAN setup page for step-by-step instructions on different WAN configurations, including PPPoE, IPoE and transparent bridging.

Your modem's wireless settings control the WiFi network in your home. Click on the options below for details and step-by-step instructions.

Helpful WiFi topics

The modem status area of the user interface allows you to view several options and check how your modem is running. 

  • Connection status
  • DSL1 or DSL2 status
  • Internet status
  • Ethernet status
  • Wireless status (find best channel)
  • HPNA status
  • View IPv6 address
  • Firewall status
  • Device table
  • NAT table
  • Routing table
  • Resource table

The utilities menu gives you access to several additional tools to manage and test your modem. 

 

  • Back up settings (Configuration save)
  • Diagnostic test
  • HPNA test
  • Web activity log
  • System log
  • Time zone

Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking. 

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