Using your Actiontec C2000A modem

NOTE:  This modem will be retired soon. The information below may help you use and troubleshoot this device, but for an optimized internet connection, it's time to upgrade! Contact us to purchase or lease an upgraded modem.  Learn more >
Features of the Actiontec C2000A

WiFi supported:

  • 2.4 GHz: 802.11 b/g/n

IP compatibility: IPv4, IPv6

Click to open compatibility details

Top Modem Troubleshooting Tips

  • Did you know?  If your internet connection is spotty or slow, the best place to start is rebooting your modem.
  • Still not running right? Check to see if you need to update the modem's firmware. You can also download the current firmware using the link below. 
Chrome users, right click on the firmware link and choose "Open link in a new tab."
Modem setup
WiFi setup
Modem status
Advanced options and utilities
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