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Using your PK5001A modem
Learn about using your PK5001A modem/router, including features and specs, popular modem settings, and troubleshooting.
Older CenturyLink modem
This modem is being retired — time to get a replacement!
Features & specifications
WiFi supported: 2.4 GHz: 802.11 b/g/n
The PK5001A gateway modem is tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
ADSL connection - up to 7 Mbps
ADSL2 connection - up to 20 Mbps
*Customer speed experiences will vary, particularly when accessing the internet wirelessly from different devices. Maximum download/upload speeds given are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access over a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Top modem settings and tasks
Learn how to manage your internet and WiFi network using your modem. Below are some of our most popular topics. You can also visit the modem settings guide for a complete overview of settings and options.
Learn how to access your modem settings and how you can use them to manage your network.
Modem troubleshooting tips
- Did you know? If your internet connection is spotty or slow, the best place to start is to reboot your modem.
- Still not running right? Check to see if your modem firmware is up to date.
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Modem Recycling Program
Send us your old CenturyLink modem at no cost and we'll recycle it!
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