Using your Zyxel Q1000Z modem

NOTE:  This modem will be retired soon. The information below may help you use and troubleshoot this device, but for an optimized internet connection, it's time to upgrade! Contact us to purchase or lease an upgraded modem.  Learn more >

Zyxel Q1000Z modem

Features of the Zyxel Q1000Z

WiFi supported:  2.4 GHz 802.11 b/g/n

 

IP compatibility:  IPv4

Works with these CenturyLink internet services:

  • ADSL – single line up to 7 Mbps
  • ADSL2+ – single line up to 20 Mbps
  • VDSL2 – single line up to 40 Mbps
     

Note: Listed speeds reflect the maximum speed the technology can accomodate. In-home speeds may differ based on router setup, devices and other factors.

Modem troubleshooting tips


Chrome users, right click on the firmware link below and choose "Open link in a new tab."

Quick setup

Manual network (WAN) setup

If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Visit the WAN setup page for step-by-step instructions on different WAN configurations, including PPPoE, IPoE and transparent bridging.

Your modem's wireless settings control the WiFi network in your home. Click on the options below for details and step-by-step instructions.

Helpful WiFi topics

The modem status area of the user interface allows you to view several options and check how your modem is running. 

  • Connection status
  • WAN status
  • Ethernet status
  • Wireless status (find best channel)
  • Firewall status
  • Device table
  • NAT table
  • Routing table
  • IP QoS table
  • Modem table

The utilities menu gives you access to several additional tools to manage and test your modem. 

 

  • Traceroute
  • Diagnostic test
  • Web activity log
  • Time zone

Advanced settings give you even more control over your modem's configuration. Most of these are best for tech-savvy folks who are familiar with modems and networking. 

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