Get all of your monthly billing information electronically when you sign up for paperless billing.
View instructions for enrolling in paperless billing on the website.
View instructions for enrolling in paperless billing in the app.
Note: Effective in January 2023, customers with High-Speed Internet service will be charged a $1.00 Paper Bill Fee. It's easy to avoid this fee by enrolling in paperless billing now. Learn about exceptions to the Paper Bill Fee below.
This is an example image from the website. Please sign in to turn on paperless billing for your account.
Note: If you don't see an option for Paperless Billing, it's because you have a Prepaid internet account and paperless billing is automatically activated.
If you have not already selected paperless billing, you'll see a quick link button on the home screen, as below.
You can also get to the paperless billing screen by selecting Settings from the menu at the bottom of the app. You'll see "Paperless Billing" under Billing Settings. Click the Edit button to make changes.
This is an example image from the app. Please sign in to turn on paperless billing for your account.
On the Paperless Billing screen, you can confirm or update the email address where you will receive your billing notices.
Paperless billing allows you to receive your bills electronically. You'll get an email every month with payment options and quick links.
The $1.00 Paper Bill Fee will be charged to customers with High-Speed Internet Service from CenturyLink beginning in January 2023. You will see the the charge on your bill as "Paper Bill Fee."
If you meet any of the following conditions, you will NOT be charged the fee:
Manage your account preferences and billing information online.
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