As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
A username is required.
A password is required.
We had an unexpected error, please try again.
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Telecommunications Relay Surcharge
This surcharge helps fund communication solutions for hearing- and speech-impaired individuals.
telecommunications devices and relay service to hearing- and speech-impaired individuals
the telecommunications relay center which assists hearing- and speech-impaired individuals in communicating with others
federal Americans with Disabilities Act (ADA) requirements
The surcharge does not apply with Remote Call Forwarding service.
The relay service makes sure messages are relayed between a hearing-impaired customer with a Telecommunication Device for the Deaf (TDD) and someone who does not have a TDD. As a side note, the Telecommunications Relay Service is required by Title IV of the Americans with Disabilities Act (ADA), and to the extent possible, must be "functionally equivalent" to standard telephone services.
Who put it on the bill?
This surcharge is collected by CenturyLink and paid to the appropriate state authority. The state authorities use the funds collected to provide telecommunications services for those with special needs.
Other ways it may appear on the bill
In some states, this surcharge may appear on the bill combined with other similar surcharges, including:
Relay/911/Tele Assist Fee
Telecom Relay Service Excise Tax
Res Service Protection Fund
TASA Telecom Relay Surcharge
Also known as:
Telecommunications Access System Act (TASA)
Hearing and Speech Surcharge
Was this article helpful?
Tour of your CenturyLink Bill
Explore and learn about the different sections of your bill with this interactive tool.