Pay your bill using Apple Wallet or Google Pay

Use Apple Wallet on Apple devices or Google Pay on Android devices to receive CenturyLink bill notifications and make secure payments right from your smartphone.

How to get started

1) Request a personalized email link

centurylink:regionalizer/regions/Q Only

First, contact CenturyLink at 800-244-1111 to request an invitation email, which will contain a link that will allow you to complete the setup process.

centurylink:regionalizer/regions/CTL Only

First, contact CenturyLink at 800-201-4099 to request an invitation email, which will contain a link that will allow you to complete the setup process.

centurylink:regionalizer/regions/OOR Only

First, call or chat with CenturyLink customer service and request an invitation email, which will contain a link that will allow you to complete the setup process.

2) Once you get the email, click on the link and follow the steps

Once you receive the email from CenturyLink, open it from your smartphone or mobile device and tap on one of the buttons (shown below). Use Apple Wallet for an iPhone or Google Pay for an Android device. 

Open one of the sections below to see a full step-by-step for Google or for Apple.

google-pay-1

From your email, on Step 1, click on the Google Pay button

google-pay-2

Enter your Zip Code

google-pay-3

Tap Save

google-pay-4

apple-wallet-1

From your email, on Step 1, click on the Apple Wallet button

apple-wallet-2

Enter your Zip Code

ios-add

Tap Add

How to make a payment

In both Apple Wallet and Google Pay:

  1. Navigate to the CenturyLink pass (bill) in your wallet. 
  2. Find the Pay My Bill link and tap on it. 
  3. Your device’s web browser will launch and you will be automatically authenticated into our one-time payment site. 
  4. Simply fill in your payment information, confirm, and you’re done!
centurylink:regionalizer/regions/CTL Only

Note:  If you have any issues with your CenturyLink bill after you made a payment using your app, contact 800-201-4099.

centurylink:regionalizer/regions/QW Only

Note:  If you have any issues with your CenturyLink bill after you made a payment using your app, contact 800-244-1111.

centurylink:regionalizer/regions/OOR Only

Note:  If you have any issues with your CenturyLink bill after you made a payment using your app, contact us for assistance.

Access My CenturyLink for full account information

In Apple Wallet

  1. Tap on your CenturyLink pass (bill)
  2. Tap on the icon on the bottom right to be directed to My CenturyLink
  3. Log into My CenturyLink

In Google Pay

  1. Tap on your CenturyLink bill
  2. Tap on Access Your Account via My CenturyLink
  3. Log into My CenturyLink

Did you recently receive a notification about updates to our billing system?

If so, one of two things will occur on the date your account number changes in your Digital eWallet (Google Pay or Apple Wallet):

  1. You will see this message in your Digital eWallet letting you know your information has been updated for you: Your new CenturyLink account number has been received—no action is needed.
  2. You will not see a message in your Digital eWallet, which means you need to verify and possibly update your eWallet with your new account information. 

For questions about this change to our billing system, visit centurylink.com/accountchanges.

Frequently asked questions

Yes, Apple and Google both have full security measures built into the apps, which ensures that your information remains yours.

Your bill is ready
Your new CenturyLink bill has arrived.  View it in Wallet.

Payment is due in 5 days
Your payment is due in 5 days.  Press "Payment Options" in Wallet.

Payment is due in 1 day
Your payment is due tomorrow.  Press "Payment Options" in Wallet.

Payment is due today
Your payment is due today.  Press "Payment Options" in Wallet.

bill-pat-notification

It may take 24-48 hours for your payment to be reflected on your account.

You can sign in to My CenturyLink to view a record of your bill statements and history, payment information, and other account details. These are the same as what is shown in the paper bills. 

  • In Apple Wallet, flip the Automatic Updates switch on the action screen.

  • In Google Pay, go into the app settings, select Notifications, and toggle to OFF mode.

  • In the Apple Wallet app, tap Remove Pass from the action screen.

  • In the Google Pay app, tap Remove Card at the bottom of the CenturyLink card details.

If you transitioned your iCloud account on iOS or your Google account on Android, your app will automatically be populated with our billing information that you saved previously.

Yes! In fact, by signing up for Google Pay or Apple Wallet, you are automatically switched to paperless billing. If you wish to receive paper bills, you will need to use one of the other options to pay your bill

Quick Bill Pay

Make one-time bill payments the quick way with online Quick Bill Pay. No login required.

Was this page helpful?