As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.
Log in with your account username and password so that we can show you the pricing options available to you. Don't have an account yet? Select
"Enroll Now" on the My CenturyLink Login page to create one now.
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By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Under federal law, it is your right and our duty to protect your account information.
Access the Utilities menu for an older CenturyLink modem
The Utilities menu in your modem's user interface provides access to several tools for rebooting, restoring defaults, upgrading firmware, and running tests and diagnostics.
NOTE: Different models have slightly different menu options. Some of the items listed below may not appear on your model of modem.
Blue Utilities Step 1-3
1. Connect a device, such as a computer or tablet, directly to your modem using the Ethernet cable (usually yellow).
Restarts your modem using the modem interface instead of disconnecting your modem from the power and plugging it back in. Rebooting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues.
Clears custom settings and brings back the factory defaults. You can selectively restore settings, or restore all settings. Choose from PPP User Name, Administrator Credentials, Wireless Settings, Firewall Settings, or Restore modem to the Factory Default State.