We no longer support this browser. For an optimal experience, we recommend updating your browser.
Using your C3000 modem
Learn about using your C3000A or C3000Z modem/router, including features and specs, popular modem settings, and troubleshooting. You can also watch a video about controling WiFi on your C3000.
Recommended CenturyLink modem
Note: The Actiontec C3000A is being phased out of use. The Zyxel C3000Z is still one of our recommended newer modems.
Features & specifications
WiFi supported:
- 2.4 GHz: 802.11 b/g/n
- 5 GHz: 802.11 ac (WiFi 5)
Other features: Secure WiFi compatible (with leased modem)
The Actiontec C3000A and Zyxel C3000Z gateway modems are tested and certified to run at these speeds* on the CenturyLink® High-Speed Internet network:
| Technology Type | Tested speed |
| ADSL | up to 7 Mbps |
| ADSL2+ | up to 20 Mbps (40 Mbps pair bond) |
| VDSL | up to 100 (140 Mbps pair bond) |
| Fiber | up to 940 Mbps |
*Customer speed experiences will vary, particularly when accessing the internet wirelessly from different devices. Maximum download/upload speeds given are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access over a wired or wireless connection; see centurylink.com/internetpolicy for more information.
Top modem settings and tasks
Learn how to manage your internet and WiFi network using your modem. Below are some of our most popular topics. You can also visit the modem settings guide for a complete overview of settings and options.
Learn how to access your modem settings and how you can use them to manage your network.
This modem comes with Secure WiFi
When leased, our newer modems like this one come with Secure WiFi, which lets you control some advanced features through the CenturyLink app. Note that these in-app features WILL NOT BE AVAILABLE in the modem settings GUI:
- Access scheduler
- Service blocking
- Website blocking
Modem troubleshooting tips
- Did you know? If your internet connection is spotty or slow, the best place to start is to reboot your modem.
- Still not running right? Check to see if your modem firmware is up to date.
Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab.
Video: How to control your C3000 wireless settings
Top Tools
.png){kind=icon}
Did you find the help you were looking for today?
Support for:
About Lumen | About CenturyLink | Careers | Investor Relations | Newsroom | Legal | Privacy Notice | Tariffs | Customers with Disabilities | Site Map | Cookie Settings | CenturyLink in Your Area | CenturyLink.net | Quantum Fiber in Your Area | White/Yellow Pages | Centurylink Retailer
Residential | Small Business | Enterprise | ©2023 CenturyLink. All Rights Reserved.