Reset the password for a Control Center user

As a Control Center system administrator, you can reset the Control Center password for any user in your organization. If you're not a Control Center system administrator or if you've forgotten your own password, you can retrieve your password using the Forgot username/password link on the Control Center login page.

To reset the password for a Control Center user:

  1. When you find the user, click Reset Password on the row for the user.
  1. In the Enter Your Password field, type your Control Center password, then click Go.

    Control Center emails a new temporary password to the user. When the user logs in using the temporary password, Control Center prompts the user to create a new password.

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